Wang, Philips Fu LeePhilips Fu LeeWangXie, HaoranHaoranXieYang, Q.Rao, Y.Wang, J.Chan, W. H.2021-07-112021-07-112019https://repository.sfu.edu.hk/handle/sfu/835With the rapid development of the Internet, an increasing number of users enjoy to shop online and express their reviews on the products and services. Analysis of these online reviews can not only help potential users make rational decisions when purchasing but also improves the quality of products and services. Hence, sentiment analysis for online reviews has become an important and meaningful research domain.enjournal article10.1109/MIS.2019.2899142