Towards a competence-based evaluation framework: The personal growth of volunteers in a child injury prevention program
Author(s)
Author(s)
Chan, C. C. H.
Chan, K.
Kwok, A.
Date Issued
2014
Publisher
Sage Publications
Journal
Journal of Social Work
Volume
14
Issue
5
Start page
506
End page
523
Abstract
Summary
In this study, the researchers created a development-oriented evaluation framework, which provides constructive feedback on the personal growth of volunteers. To assess the process by which a volunteer becomes a competent practitioner, a competence taxonomy with five levels of attainment was adopted.
Findings
The competence of volunteers could be measured by the volunteers' attainments in three areas: degree of commitment, acquisition of knowledge, and utilization of skills. A competence-based evaluation framework of volunteer progress ensures that volunteers receive structured and constructive feedback.
Applications
The proposed development-oriented evaluation tool will help keep track of volunteers' progress and encourage the development of personalized strategies according to each volunteer's needs. It will also be informative to the quality improvement of volunteer services.
SFU Affiliated Publication
No
Availability at SFU Library
No database links found.