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Researchers
Schools
Felizberta Lo Padilla Tong School of Social Sciences
Ip Ying To Lee Yu Yee School of Humanities and Languages
Rita Tong Liu School of Business and Hospitality Management
S.K. Yee School of Health Sciences
Yam Pak Charitable Foundation School of Computing and Information Sciences
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Humanities and Languages
HL Publication
Ethically speaking: Opportunities and risks of AI chatbots showing empathy to customers during service encounters
Details
Ethically speaking: Opportunities and risks of AI chatbots showing empathy to customers during service encounters
Author(s)
Yeung, Wing Lok
Date Issued
2022
Conference
Building a Techno-Humanities Culture in Hong Kong
URI
https://repository.sfu.edu.hk/handle/sfu/3583
SFU Affiliated Publication
Yes
Availability at SFU Library
No database links found.
